@book{OPUS4-2101, title = {Smart Energy 2015}, editor = {Großmann, Uwe and Kunold, Ingo and Engels, Christoph}, publisher = {Verlag Werner H{\"u}lsbusch}, address = {Gl{\"u}ckstadt}, isbn = {978-3-86488-093-3}, pages = {134}, year = {2015}, language = {de} } @book{RootSchmidtmann2015, author = {Root, Pascal and Schmidtmann, Achim}, title = {IT-Servicemanagement in KMU}, publisher = {Books on Demand}, address = {Norderstedt}, isbn = {978-3-7386-3764-9}, pages = {184}, year = {2015}, language = {de} }