@book{RootSchmidtmann2015,
  author    = {Root, Pascal and Schmidtmann, Achim},
  title     = {IT-Servicemanagement in KMU},
  publisher = {Books on Demand},
  address   = {Norderstedt},
  isbn      = {978-3-7386-3764-9},
  pages     = {184},
  year      = {2015},
  language  = {de}
}
@incollection{SchmidtmannGunia2013,
  author    = {Schmidtmann, Achim and Gunia, Benjamin},
  title     = {W{\"a}rmesimulation zur Kostenreduktion in Rechenzentren},
  series = {Smart Energy 2013 : wie smart ist Deutschland im europ{\"a}ischen Kontext?},
  publisher = {H{\"u}lsbusch},
  address   = {Gl{\"u}ckstadt},
  pages     = {11},
  year      = {2013},
  language  = {de}
}
@incollection{Schmidtmann2014,
  author    = {Schmidtmann, Achim},
  title     = {Optimales IT-Service-Management},
  series = {Strategien f{\"u}r die innovative und agile IT-Organisation},
  publisher = {Symposion},
  address   = {D{\"u}sseldorf},
  pages     = {28},
  year      = {2014},
  language  = {de}
}
@incollection{SchmidtmannGuniaKruse2014,
  author    = {Schmidtmann, Achim and Gunia, Benjamin and Kruse, Torsten},
  title     = {Proaktives Assistenzsystem f{\"u}r die strategische IT-Service-Infrastrukturplanung},
  series = {MKWI 2014 - Multikonferenz Wirtschaftsinformatik : 26. - 28. Februar 2014 in Paderborn},
  publisher = {Universit{\"a}t Paderborn},
  address   = {Paderborn},
  pages     = {13},
  year      = {2014},
  language  = {de}
}
@incollection{SchmidtmannKruse2014,
  author    = {Schmidtmann, Achim and Kruse, Torsten},
  title     = {Generierung eines Simulationsmodells auf Basis einer CMDB},
  series = {Schriftenreihe des Fachbereichs Informatik der Fachhochschule Dortmund : Band 1},
  publisher = {Verlagshaus Monsenstein und Vannerdat},
  address   = {M{\"u}nster},
  pages     = {14},
  year      = {2014},
  language  = {und}
}
@incollection{WinklerHeisigSchmidtmann2013,
  author    = {Winkler, Joachim and Heisig, Benjamin and Schmidtmann, Achim},
  title     = {Simulation komplexer (IT) Service-Infrastrukturen},
  series = {Simulation in Produktion und Logistik 2013 : Entscheidungsunterst{\"u}tzung von der Planung bis zur Steuerung ; 15. ASIM Fachtagung ; Paderborn, 09. - 11. Oktober 2013},
  publisher = {Heinz-Nixdorf-Institut},
  address   = {Paderborn},
  pages     = {11},
  year      = {2013},
  language  = {de}
}
@incollection{GuniaSchmidtmann2013,
  author    = {Gunia, Benjamin and Schmidtmann, Achim},
  title     = {Analyse der Dienstg{\"u}te in komplexen IT-Service-Infrastrukturen mittels Simulation},
  series = {Simulation in Produktion und Logistik 2013 : Entscheidungsunterst{\"u}tzung von der Planung bis zur Steuerung ; 15. ASIM Fachtagung ; Paderborn, 09. - 11. Oktober 2013},
  publisher = {Heinz-Nixdorf-Institut},
  address   = {Paderborn},
  pages     = {12},
  year      = {2013},
  language  = {de}
}