@incollection{Kienle2013,
  author    = {Andrea Kienle},
  title     = {The role of communication and facilitation for CSCL@Work},
  series = {Computer-supported collaborative learning at the workplace : CSCL@Work},
  publisher = {Springer},
  address   = {Boston, MA},
  year      = {2013},
  language  = {en}
}