@book{RootSchmidtmann2015,
  author    = {Pascal Root and Achim Schmidtmann},
  title     = {IT-Servicemanagement in KMU},
  publisher = {Books on Demand},
  address   = {Norderstedt},
  isbn      = {978-3-7386-3764-9},
  pages     = {184},
  year      = {2015},
  language  = {de}
}